Fairfield by Marriott Inn & Suites Charlotte Airport

Jamie is the best concierge I have ever witnessed! My room was clean, fully stocked, and was very quiet in the hallway. I really appreciated my stay; Jamie was the highlight!! What a joy to have a conversation with him!

I stayed at the Fairfield Inn in Charlotte for a work training, and I have to give a huge shoutout to Jamie at the front desk. He was incredibly kind, thoughtful, and efficient—making check-in smooth for the entire group. He gave each person personalized attention, made sure our Marriott numbers were added, and kept a positive attitude and warm smile even when things got hectic (and even when some weren’t so friendly!). Jamie has the kind of demeanor that makes you want to be kind back—he’s a real asset to this hotel. The stay overall was good, though I do think the hotel could step up the cleanliness of the rooms. That said, Jamie’s exceptional service really stood out and made a big difference in my experience.

This Fairfield was a nice, modern hotel. It was clean, the staff were nice, and the rooms were large enough and well-equipped. There is an outdoor pool and seating area, which would have been nice if it wasn’t so cold when we came. Overall, I would recommend this hotel if you are in need of a place to stay for a night or two in this area of Charlotte.

Jaime was so helpful. He was a breath of fresh air after a horrible day at the airport. Had wonderful suggestions for food and was just so incredibly kind. Thank you, Jamie. My only suggestion for the hotel would be to put microwaves and small coffee pots in the rooms

This was a very clean and nice hotel. Overall I liked this hotel, we just stayed here for one overnight stay and I was very happy with it. The room was clean and spacious while the hotel itself was quiet and modern. My one thing to say about this hotel was the breakfast was confusing to locate as it was in the attached partner hotel. As for a quick one night stay I would absolutely come back to this hotel. The price was cheap enough that I would recommend this hotel if you just needed a night or two.

Jasmine is the best!!! I stayed here in Jan 2026 during the “ice storm”… my layover flight was cancelled, a different hotel cancelled my reservation, and all around it was a rough day. Jasmine was so kind, helpful, and patient as I went back and forth with changing my other plans and booking a room at this hotel with her help. I really cannot thank her enough! She answered all my questions (which there were plenty of), got me booked for the shuttle, and gave me a breakfast to go. 10/10 would stay here again!

Thank you Laura for helping with the block of rooms for my daughter's college graduation party. She was able to have all ofbusbon the same floor which was perfect. The staff are friendly and professional. The rooms are clean and newly renovated.The hotel is close to various food options.

Room, layout, & cleanliness all met my expectations and are a good value for money, but the service is truly outstanding: - Jamie, our concierge at check-in, arranged for prepared bagged breakfasts for my 4-year-old and I when he found out we would have to leave for the airport before breakfast started. - Our airport shuttle driver was ready for us first thing in the morning, and we even left a bit ahead of schedule. - My daughter left a rock in the room (just a pretty rock, nothing special), and the staff went out of their way to call me after we checked-out to check it wasn't something sentimental and to see if I'd like it mailed to me!